In order to excel in competitive environments, investing in a performing system is a start, but not enough; it is necessary to make sure you receive ongoing constant updates and know-how that only a partner like Dumek is able to offer.

The Magic Number

Dumek’s Advice Service aims to provide customers with all the information they need to face the important Production Line Planning phase.

Each system is designed according to the technical-entrepreneurial variables of each customer and this is an essential component that Dumek’s vast experience is able to offer. There are currently already over 3,000 Dumek machines operating all over the world, each of which represents a moment of research and deep consideration. Especially when dealing with technically complex production requirements, Dumek’s Advice Service is definitely the best way to valorize any investment.

Find out more about the Advice Service now >>

Dumek over Time

Dumek machines are designed to last, whatever the work load. The quality of the materials used, top quality finishes and specialized solutions all combine to produce a profitable and lasting investment.

Customer support is guaranteed for life and provided at our headquarters, at the client’s plant or over the phone. We also have Scheduled Preventive Maintenance Contracts which aim to prevent inconveniences and unforeseen problems.

Thanks to an efficient inventory system, all spare parts are shipped within 48 hours from receiving your request.

The Overhaul Service is also able to regenerate obsolete machines, adjusting them so they comply with the regulations in force, with updates to the electrical system and repainting or new stainless steel casings.

For further information, contact our staff now.